WFO in the CSO
DSHS has implemented Workforce Optimization (WFO) software in the Community Service Division at call centers and in field offices. Members around the state are supporting the latest round of...
View ArticleBREAKING NEWS: Members support WFO bargaining
As you recall from previous stories and social media posts, we’ve been following the DSHS implementation of Workforce Optimization (WFO) software in Community Service Division offices like call centers...
View ArticleBig gains for the human touch in latest round of bargaining over WFO
UPDATE 3/20/15: The full formal written agreement on Workforce Optimization (WFO) affecting members in the DSHS Community Services Division is now expected late next week. This would reflect the major...
View ArticleWFO update
UPDATE 3/20/15: The full formal written agreement on Workforce Optimization (WFO) affecting members in the DSHS Community Services Division is now expected late next week. This would reflect the major...
View ArticleWorkForce Optimization memo issued
DSHS members affected by the WorkForce Optimization (WFO) program have been waiting for this — the followup memo memorializing agreements made at demand-to-bargain negotiations March 12. READ THE MEMO...
View ArticleUMCC DSHS CSD Meeting Notes 4/10/15
Statewide DSHS CSD Union Management Communications Committee Meeting April 10, 2015 Present: Union: Will Ward, Addie Rodriguez, Susanna F-WFSE Labor Advocate Management: Babs Roberts, Peggy Pulse,...
View ArticleUMCC DSHS CSD Meeting Notes 2/10/15
Statewide DSHS CSD Union Management Communications Committee Meeting February 10, 2015 Present: Union: Randy Kurtz, Jessica Lucas, Lorraine Lopez, Addie Rodriguez, John Randolph, Jamie Faber, Anita...
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